Most Popular Questions
How can you help me?
We can help you with any type of assignment: writing from scratch, editing, proofreading, or rewriting. We can expertly manage everything: study-related assignments, marketing materials, business plans, or even personal texts. We do research for any field and any level of study.
What kind of paper can you write?
Literally any kind! Our writers have vast experience in various fields and are able to deal with any assignment type: essays, research papers, case studies, reviews, CVs, personal statements, annotated bibliographies, critical writing, theses, and more.
I have a special task. Can you do it?
If you don’t see the task you need on our list of services, contact our support team via chat, phone, or email. We will find a solution for you, even if you need to develop a business plan or presentation or have an online test.
Is it safe to use your service?
How can I pay?
We accept VISA, Mastercard, all major credit/debit cards, AliPay, and Wire or Local Bank Transfer.
Should I pay in advance?
Yes, since we need to secure payment for your writer. However, before paying, you can always place an Inquiry Order to make sure we have a writer ready for your task. In case you’re not satisfied with the final result, we also guarantee 100% money back.
Can I get anything for free?
You’ll get a bibliography, outline, and title page absolutely free. Moreover, all your instructions and guidelines will be followed to the dot, including any requested citation styles. But that’s not all: we’ll also check your paper with plagiarism detection software from a trustworthy vendor at no additional cost.
What are the benefits of 1st Class and Superior Service Plans?
By choosing our 1st Class or Superior Service Plan, your task will be marked as top priority and assigned to the top-5 or top-10 writer with the highest success score. Another benefit is VIP support, including a personal account manager, SMS order tracking, and an official quality report proving that your order has been carefully checked and meets your instructions.
Who is my expert?
All our writers are academic experts with Master's or PhD degrees in your area of study and 5+ years of experience in writing. We have very high quality standards for our writers, which allows us to hire only the best candidates. Only 2 out of every 100 applicants are invited to join our team.
How can I be sure that my expert is qualified in my area of study and understands my instructions?
Our tailor-made AI algorithm allows for the most accurate selection of a writer for your task. However, you may always message your writer and hear directly from them to find out whether they understand your requirements and instructions. You can also choose to receive a draft before completion to be 100% sure you get what you want.
Can I actually speak to my expert?
Yes, you can communicate with your writer at any time. Just use the order profile to drop them a message. However, you should keep in mind that it may take some time to get a reply as writers do not work 24/7. If you need an answer ASAP, contact our support team via order messages, email, chat, or phone.
Can I choose an expert for my paper?
Sure. If you liked an expert you’ve worked with before (your preferred writer) or want one of our top performers to write your order, you can choose either option before checkout.
Can I request your top expert for my paper?
Yes. To order a paper from our top writer, select either the Superior Service Plan (top 10 writer) or the 1st Class Service Plan (top 5 writer). In addition, you’ll get VIP support and an official quality report certifying that the final writing meets the highest quality standards.
Prices & Discounts
How do you select an expert to work on my order?
You can get a price quote by contacting our support team or starting the order placement process. Remember that there are a few factors affecting the total price: word count, deadline, level, and type of assignment. You can also order extras for an additional fee, such as a 1-page draft, digital copies of all sources used, an official plagiarism report, and so on.
Do you have a discount for me?
Sure! If you are new here, use our NEW15 discount code to get 15% off your first order. During the year, we give special seasonal discounts. The price cut can range from 10% up to 30%.
How do I place my order?
Spend less than 5 minutes to fill out the order form. Choose the options you need, provide detailed instructions, add any desired extras, and proceed to secure checkout. That’s all!
What should I tell you to get my paper done?
The more details you provide, the more precise your writer will be in following your instructions. Around 70% of any order’s success depends on how clear and accurate your instructions are.
How can I send you all my instructions?
Choose any convenient way! You can attach instructions during order placement, or you can send them to us via message, email, phone, or chat.
How do you select a writer to work on my order?
We’ve implemented an AI algorithm that allows for the most accurate selection of writers for every order. If you want a specific writer to work on your order, you can indicate this choice on step 2 of the order placement (by entering their writer ID), or you can request one of our top 10 or even top 5 writers to write your paper (by choosing the appropriate Service Plan).
How can I track my order status?
If you paid for Superior or 1st Class service, you will receive SMS updates on your order. Otherwise, you can request a 1-page draft to make sure your writer is on the right track or simply communicate with your writer or support team on the order.
Can I change details after order placement?
We ask our clients to send us all instructions immediately after order placement and to inform us if they will send any details later. Any instructional changes after your writer has already started working may call for extra payment. In all cases, keep us updated and we will find a solution for you.
What should I do if I don’t like the draft?
If you find something wrong with your draft or it doesn’t meet your requirements, notify us via chat, message, email, or phone. Tell us what needs to be changed, and we will review your request and your draft to ensure that you receive a quality paper.
How will I get my final paper?
We will send you an email notification once your order is complete. You can download your paper by following the link in our email or directly from your order profile. If you have any difficulties or need to change file formats, contact our support team.
When will I receive my paper?
You can set your own deadline when you place your order. More than 97% of our orders are completed by the deadline.
My order is due! What should I do?
First of all, contact us right away by chat, phone, or email, or send us a message through your order profile. Sometimes your writer needs to add some final touches to polish the paper; if you can allow them to finish, we will try to compensate for any delay after the order is complete. However, if the deadline has passed and you do not need the paper anymore, you will receive a 100% refund.
How can I request changes to my paper?
If you’re not satisfied with the final paper or there is something that should be improved, provide us detailed feedback so we can resolve the issue. You may request an unlimited number of revisions within 14 days of order completion. Superior and 1st Class services have a prolonged revision deadline: 45 and 90 days respectively. During this period, the writer will correct any mistakes that fall within the scope of the initial instructions. In case additional work is needed, then we may ask you to pay extra to get your revisions done.
I need to use specific sources and follow a certain citation style. Can you do this?
Sure! If you have a specific list or any particular requirements for sources, just let us know. Based on your instructions, the writer will either use your list of sources or find the best-suited materials to write the paper. In addition, you can order digital copies of the sources used to prepare for class or to check the paper on your own. As for citation style, our writers are skilled in any academic style (MLA, APA, Harvard, Chicago, OSCOLA, AMA, and so on). If you need a specific citation style, just upload your guidelines and we will follow them.
Can I be sure my data is secure?
We use the latest encryption technologies to transmit and store your data. We’ll never disclose or share your personal information, your order details, or your finished paper with any third party. We use Amazon, Cisco, TrustedSite®, and others to ensure our website security.
I was asked to send you my login details. Is it okay?
Sometimes, we may ask you to give your writer login details from your university student portal to check instructions, materials, or details that cannot be copied or re-sent. In this case, we strongly advise you to share them only with your preferred writer and change your password after order completion.
How can I be sure you will follow my instructions?
Our mission is to provide you with a high-quality paper. If you want to control the whole process, you can request a draft before order completion and communicate with your writer during the writing process.
Are your papers original?
All of our papers are original and written from scratch based on your instructions. We check them through custom-tailored software, we do not store your papers with any third parties, and we do not submit papers to any database such as Turnitin. To make sure your paper is original, you can order an official plagiarism report.
Will anyone know I’ve used your service? Do you guarantee confidentiality?
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